Research shows there is a strong connection between financial growth and customer loyalty. Understanding this important correlation, MSA embarked on a significant endeavor in 2007 to heighten its focus on building exceptional levels of customer loyalty, to the point that it becomes a distinct competitive advantage. Focusing on customers and understanding their diverse safety needs has been part of MSA’s mission since 1914. Now, the company is renewing this commitment, driven by a new customer service promise that reminds all of us “We make the world safer, one person at a time.”

Shown above on this web page are four MSA customers who put their trust in MSA on a daily basis. Whether for fall protection equipment, instrumentation, respiratory protection or head protection, these individuals all count on their MSA equipment to work as designed, when they need it most. To read their complete profile, simply click their photo.